Customer Alert: As an essential service our locations are open to serve you. In accordance with the Regional Health Authority we have implemented the protocols to keep our
staff and customers safe. For faster Autopac transactions ‘skip the line’ and click this
As a division of Western Financial Group, the whistle-blower policy of Wyatt Dowling Insurance Brokers covers the following concerns
related to financial or operational matters.
For certainty, whistle-blower incidents are intended to include, but are not limited to, the following:
Fraud or deliberate error in the preparation, evaluation, review or audit of any financial statement of the Company;
Fraud or deliberate error in the recording and maintaining of financial records of the Company;
Deficiencies or non-compliance with the Company’s internal accounting controls;
Misrepresentation or false statement to or by a senior officer or accountant regarding a matter contained in the financial records, financial reports or audit reports of the Company;
Deliberate violation of any Applicable Law or Regulations relating to the operations of the Company;
Violation of an applicable professional code of conduct;
Violation of the Business Code of Conduct or any other Business Practice or Procedure by any Personnel or Agent.
Procedure for handling complaints
Receipt of a Complaint
Upon receipt of a complaint we will verify that the complaint actually pertains to a matter covered by these procedures and will direct the Chief Compliance Officer (CCO) of Western to
develop a recommended strategy for the investigation of the complaint.
Confidentiality will be maintained to the fullest extent possible, consistent with the need to conduct an adequate review.
How to Report a Complaint
Regular mail: Western Financial Group
Attention: Vice President, Ethics and Enterprise Compliance & Privacy Officer 1010 24th Street SE High River, AB T1V 2A7