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Why Your Insurance Claim Can Be Denied?

February 19, 2024

Was your insurance claim rejected? Insurance claims can be rejected for all kinds of reasons, and the specific circumstances depend on the type of insurance coverage you have in your policy.

Here are some common types of insurance and our top reasons why claims are typically rejected:

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Car Insurance

• Failure to report promptly: Delayed reporting of an accident or failure to report it within the specified time frame will generally lead to claim rejection.
• Excluded drivers: If an accident occurs while someone not covered by the policy is driving the insured vehicle, the claim is usually denied.

Homeowners Insurance:

• Policy exclusions: Damage caused by events specifically excluded in the policy, such as floods or earthquakes, will not be covered.
• Negligence: Claims resulting from homeowner negligence, such as lack of maintenance, are sometimes rejected. Stay on top of your essential maintenance, especially for home appliances, winterization, and mandatory inspections.

Life Insurance:

• Misrepresentation: If the insured provides false information or intentionally withholds relevant details during the application process, the claim will definitely be denied.
• Suicide clause: Many life insurance policies have a suicide clause and claims within a certain time frame after policy inception may be rejected.

Travel Insurance:

• Unapproved activities: Claims related to injuries or incidents that occurred while engaging in activities not covered by the policy will be rejected. Double-check that your travel insurance covers any extreme sports before you book that extra activity!
• Failure to provide documentation: Failure to provide necessary documentation, such as police reports or medical records, can result in claim denial.

Business Insurance:

• Failure to maintain safety standards: If a business doesn’t follow safety standards outlined in the policy, claims related to accidents can be rejected. Be sure to read the fine print of your policy.
• Excluded events: Some business insurance policies exclude certain events, like end-of-year parties for example, and claims related to those events may not be covered.

Renter's Insurance:

• Negligence: Claims resulting from the tenant's negligence, such as failure to secure the property, may be rejected. Make sure you’re using strong security measures on your rental!
• Unauthorized occupants: If someone not listed on the policy is responsible for the damage, the claim may be denied. This especially applies to parties held on the grounds.

Pet Insurance:

• Pre-existing conditions: Like in health insurance, pre-existing conditions in pets are usually not covered. There is no way around this, which is why it’s best to get insurance for your new kitten or puppy before they have a complicated medical history. Getting insurance early in their life will actually save you money in the long run.
• Failure to meet policy requirements: Claims may be rejected if the policyholder fails to meet specific requirements, such as routine vaccinations.

Health Insurance:

Pre-existing conditions: Claims related to pre-existing medical conditions that were not disclosed or were inaccurately reported are usually rejected.

Lack of medical necessity: Some treatments or procedures aren’t covered if they are not deemed medically necessary.

You need to thoroughly read and understand your insurance policies, including any exclusions or limitations.

Also, always make sure to share the full details when making a claim. Honest and accurate disclosure of information during the claim process will help you to avoid any claim rejections.

If a claim is denied, you can appeal the decision, get more information on why your claim was denied, or seek guidance from an insurance expert or regulatory authorities.

If you have questions about your car or home insurance, your Western Financial Group insurance expert can help you.